S. INFORMATION TECHNOLOGY: A SOLUTION TO IMPROVE QUALITY AND EFFICIENCY OF GOVERNMENT SERVICES
Information Technology has changed the way we communicate, access information, entertain ourselves and conduct commerce. But, how has the “IT revolution” affected the way government agencies gather and share information and provide services? This panel explores the role for IT in improving data quality, real-time access to information, and delivery of government services, such as monitoring air quality, permitting new or expanded business, ensuring regulatory compliance, and providing online tools for the public and regulated community. Panel members will also discuss how upfront investment in IT solutions can lead to long-term improvements in data quality and increases in operational efficiencies for the agencies and the businesses they regulate. Finally, the panel will provide concrete examples of IT successes and insights into the next generation of needs and potential solutions.
